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Terms and Conditions

Terms and Conditions

Effective Date: June 27, 2025

The usage and access of any product, service, software, or feature (collectively referred to as the “Materials”) made available through the internet domain accessible at www.flotorch.ai (the “Website”) by any individual or entity (“you” or “your”) shall be governed by the Terms and Conditions (“Terms”) set forth herein. This Website is owned, operated, and maintained by FloTorch, Inc., located in Sunnyvale, California (hereinafter referred to as “FloTorch”), and is provided solely for informational purposes. By accessing or utilizing the Website, or by downloading, installing, or otherwise interacting with any of the Materials contained or referenced therein, you acknowledge and irrevocably agree to be legally bound by these Terms and by the Privacy Policy incorporated herein by reference. If you do not consent to the provisions herein, you are advised to immediately cease usage of the Website and to refrain from downloading or interacting with any content or resources obtained through it.

Product Information and Disclaimers

By accessing the Website, you expressly understand and agree that all representations, data, documentation, and descriptions concerning the capabilities, configurations, or benefits of any FloTorch product or service presented via the Website may be subject to variation, customization, and redefinition, and that the actual delivered solution may differ in accordance with enterprise-specific parameters, technical constraints, or contractual agreement. All such representations are therefore non-binding and provided “as is” without any warranty as to accuracy or completeness.

Intellectual Property and Usage Restrictions

This Website, together with all intellectual property assets and associated Materials (excluding any explicitly attributed third-party content), shall remain the sole and exclusive property of FloTorch and is protected under applicable copyright laws, international treaties, and proprietary rights conventions. You undertake to comply with all relevant intellectual property statutes and agree that nothing contained on the Website shall be construed as conferring by implication, estoppel, or otherwise, any license or right to use any patent, trademark, copyright, or trade secret of FloTorch or of any third party without the express written consent of the lawful rights holder.

Interpretation of Partnership Terminology

FloTorch may maintain strategic, technical, or commercial engagements with certain third parties, including cloud infrastructure providers, systems integrators, and enterprise partners. In the course of describing such relationships, FloTorch may utilize terminology including but not limited to “partner,” “alliance,” or “collaboration.” You acknowledge that such terminology is used for descriptive convenience only and does not indicate or imply any legal partnership, agency, joint venture, or fiduciary relationship, unless expressly stated in a written legal agreement.

Limited License and Prohibited Conduct

Permission is granted solely for temporary, non-exclusive, revocable access to download one (1) copy of the publicly available Materials for the limited purpose of non-commercial, transitory viewing. This grant constitutes a limited license and does not constitute a transfer of title or any other rights in or to the Materials. Under this license, you shall not modify, adapt, publish, or reproduce the Materials; you shall not use the Materials for any commercial endeavor or for public display, including through social media or broadcast channels; you shall not attempt to reverse engineer, decompile, or extract any code or architecture embedded in FloTorch’s services or software; you shall not remove or obscure any copyright, trademark, confidentiality, or attribution notices contained within the Materials; and you shall not distribute or transmit the Materials to any third party or mirror the Materials on any external platform or storage mechanism.

Termination of License

This license shall terminate automatically, without notice, in the event of any breach of these Terms or upon the unilateral determination of FloTorch. Upon termination, you agree to delete and permanently destroy all downloaded, cached, or archived copies of the Materials, whether stored electronically or in printed form. Access to certain services or features of the Website may be restricted to registered users or enterprise clients. You agree to provide accurate, complete, and up-to-date registration information where applicable and acknowledge that any access credentials, tokens, or API keys issued to you are confidential and non-transferable.

Trial Access and Subscriptions

FloTorch may, at its sole discretion, provide access to free trials, proof-of-concept environments, or promotional service tiers. Such access is subject to FloTorch’s standard terms of engagement and may be revoked or modified without notice. Continued access to the platform or certain features may require execution of a service agreement, purchase order, or subscription plan subject to separately defined commercial terms.

Third-Party Content and External Links

The Website may include links to third-party content, domains, or platforms (“Third-Party Content”) that are provided solely for reference purposes. FloTorch does not create, monitor, endorse, or assume any responsibility for the accuracy, completeness, legality, or functionality of such Third-Party Content. Your interaction with any such external content shall be at your sole risk. FloTorch disclaims all liability arising from delays, inaccuracies, disruptions, or damages caused directly or indirectly by reliance on Third-Party Content, and makes no representation regarding its merchantability, fitness, or relevance for any specific purpose. You acknowledge that by clicking certain links, you may be redirected to external websites not maintained or governed by FloTorch. These external websites may contain terms of use, privacy policies, or technical characteristics that differ from those of FloTorch. The inclusion of any external link or reference does not constitute an endorsement, affiliation, sponsorship, or authorization to use trademarks or brand identities belonging to FloTorch or its affiliates.

No Warranties

The Website, the information contained therein, and the Materials provided, are made available strictly on an “as is” and “as available” basis, with no representations or warranties of any kind, either express or implied, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, title, system integration, availability, uptime, reliability, or error-free operation. FloTorch does not guarantee that the Website will be uninterrupted or free of errors, viruses, or harmful components. Any implied warranties, to the extent not lawfully excludable, shall be limited in duration to thirty (30) days from initial access.

Limitation of Liability

FloTorch shall in no event be liable to any person or entity for any direct, indirect, incidental, special, consequential, or exemplary damages of any kind, including without limitation damages for lost profits, loss of business opportunity, data loss or corruption, system outages, or reputational harm, whether in an action of contract, negligence, strict liability, or tort arising out of or in connection with the use or inability to use the Website, any Materials, or any Third-Party Content. This limitation of liability shall apply even if FloTorch has been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless FloTorch, its directors, officers, employees, partners, licensors, and affiliates from and against any and all liabilities, claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use or misuse of the Website, your violation of these Terms, or your infringement of the intellectual property or other legal rights of any third party.

Modification and Discontinuation

FloTorch reserves the right, in its sole and absolute discretion, to modify, suspend, terminate, or discontinue any aspect of the Website or the Materials at any time, without notice or liability. FloTorch may also revise these Terms at any time. Such changes shall be effective immediately upon posting to the Website. Your continued use of the Website following the posting of any revised Terms shall be deemed acceptance of those changes. You are responsible for periodically reviewing the current version of these Terms.

International Use and Governing Law

This Website is administered by FloTorch from its operations based in the United States. FloTorch makes no representation that the Materials or Website content are appropriate or available for use in jurisdictions outside the United States. Access to the Website from territories where its content is deemed illegal or unauthorized is prohibited. You shall not use the Website or export any Materials in violation of U.S. export control laws and regulations. These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction and venue of the courts located in Santa Clara County, California for any dispute arising out of these Terms or your use of the Website.

Entire Agreement and Severability

If any provision or part of these Terms is held to be unlawful, void, or unenforceable by a court of competent jurisdiction, then that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms, and the remainder of the Terms shall continue in full force and effect. These Terms of Use constitute the entire agreement between you and FloTorch regarding access to and use of the Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written, concerning the subject matter hereof.

At FloTorch, we empower businesses to harness the transformative potential of Generative AI. Our mission is to simplify and accelerate the adoption of cutting-edge AI technologies, enabling organizations to innovate faster, make data-driven decisions, and deliver exceptional value to their customers.​Born from the expertise and vision of Fission Labs, a global leader in custom software development and innovation, FloTorch brings together a wealth of experience in building scalable, high-performance technology solutions. Over the last 15 years, Fission Labs has worked with diverse clients to deliver transformative results across diverse industries. FloTorch continues this legacy by focusing on the forefront of AI and machine learning advancements.​

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